03 入住酒店

luggage to my room?

请帮我把行李带到我房间好吗？

5. here is your key card, sir. you need to show it when you ask for any services.

这是您的门卡，先生。你要求服务时需要出示它。

客房服务你满意吗

dialogue

joan lives in a room next to a club. the noisy makes her hardly fall asleep, so she asks to change another room.

琼住进了一间紧邻夜总会的房间，噪音令她难以入眠，因此她要求换房间。

stuff: good morning, madam. can i help you?

工作人员：早上好，女士。有什么能为您效劳的吗？

joan: yes. i'm in room 324. the room has a bad insulation. there's a night club next to our room. it is very noisy. my husband and i couldn't get any real sleep last night.

琼：是的。我住在324房间。房间的隔音效果太差了。我们房间的旁边是一家夜总会，太吵了。我和我先生昨晚都没睡好觉。

stuff: i'm terribly sorry for that, madam.

工作人员：真的很抱歉，女士。

joan: anyway, i can't live in this room now. i need to change a room. do you have a quiet room available now?

琼：不管怎样，我不能再在这个房间住了，我需要换一个房间。你们现在有安静的房间吗？

stuff: just for a moment, please. let me check it for you. what about this one? it

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